German Tech Support Specialist — On-Site in Porto

Besthire; Porto; Presencial; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

Besthire in Porto is seeking a German-speaking Customer Service Advisor to support users of a major digital platform. You will work on-site in a Tech team, handling account and product inquiries with a focus on quality service.

You’ll receive structured onboarding, coaching, and clear opportunities for career growth in a multicultural team, with training provided and opportunities to expand responsibilities over time.

Qualificações

• German language proficiency or confidence in German
• Experience in customer service is a plus
• Outbound telemarketing experience preferred

Responsabilidades

• Respond to customer enquiries across multiple channels
• Document each case accurately and thoroughly
• Flag unusual issues to a supervisor for escalation

Conhecimentos

German language

English communication

Customer service

Descrição da oferta de emprego

Besthire in Porto is seeking a German-speaking Customer Service Advisor to support users of a major digital platform. You will work on-site in a Tech team, handling account and product inquiries with a focus on quality service.

You’ll receive structured onboarding, coaching, and clear opportunities for career growth in a multicultural team, with training provided and opportunities to expand responsibilities over time.