German-Speaking Customer Experience Advisor

Besthire; Porto; Presencial; EUR 21 000 - 27 000; Tempo integral

Resumo da oferta

Besthire in Porto is seeking a German-speaking Customer Service Advisor to join a multilingual team on-site in Portugal. The role involves handling customer queries within the travel industry context and delivering high-quality service to customers.

You will respond across multiple channels, document each case accurately, and flag any unusual issues to a supervisor, with structured onboarding and ongoing coaching provided to support growth.

Qualificações

• German language proficiency required.
• 2 years travel industry customer service experience preferred but not essential.
• On-site role in Porto, Portugal.

Responsabilidades

• Respond to customer queries across multiple channels.
• Document each case accurately.
• Flag anything unusual to a supervisor.

Conhecimentos

German language

Customer service

Multilingual communication

Descrição da oferta de emprego

Besthire in Porto is seeking a German-speaking Customer Service Advisor to join a multilingual team on-site in Portugal. The role involves handling customer queries within the travel industry context and delivering high-quality service to customers.

You will respond across multiple channels, document each case accurately, and flag any unusual issues to a supervisor, with structured onboarding and ongoing coaching provided to support growth.