German Speaking Remote Customer Service Representative - Work Remote

Mercier Consultancy Medical; Portugal; Remote; EUR 20,000 - 32,000; Full time

Benefits offered by this job

3-month fully supported training in Greece

Access to remote work opportunities worldwide

Professional growth and career advancement

Networking and mentorship opportunities

Career growth

Job summary

A leading consultancy company is seeking a German-speaking Remote Customer Service Representative. This role involves providing exceptional service to clients while working remotely after a 3-month training period in Greece. Candidates must be fluent in German and possess strong communication skills. This position offers professional growth and the opportunity to work with international clients.

Qualifications

• Fluency in German (both written and spoken).
• Comfortable with digital tools and remote work.
• Open to relocating to Greece for the 3-month training period.
• Motivated, proactive and eager to learn.
• Open to relocating to Greece for the 3‑month training period.

Responsibilities

• Provide exceptional customer service to German-speaking clients.
• Handle inquiries via phone, email, and chat.
• Learn and master client systems during training.
• Work remotely after training while staying connected.
• Be part of a flexible, high-performing team with opportunities to grow internationally.

Skills

Fluency in German

Strong communication skills

Problem-solving skills

Comfortable with digital tools

Motivated and proactive

Job description

German Speaking Remote Customer Service Representative - Work Remote

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Mercier Consultancy Medical pay range

This range is provided by Mercier Consultancy Medical. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Are you fluent in German and looking for a career that combines professional growth with the freedom to work remotely from anywhere in the world? At Mercier Consultancy, we're building a global network of on-demand customer service professionals, and we want you to join us!

You’ll start with an intensive 3-month training and trial program in Greece, working with one of our on-site clients to gain hands‑on experience. After successfully completing the program, you’ll become part of our exclusive pool of German-speaking agents available for remote assignments with top international companies.

What You’ll Do

• Provide exceptional customer service to German-speaking clients.
• Handle inquiries via phone, email, and chat professionally and efficiently.
• Learn and master our client systems during your training period.
• Work remotely after your training while staying connected to our global team.
• Be part of a flexible, high-performing team with opportunities to grow your career internationally.

Requirements

• Fluent in German (both written and spoken).
• Strong communication and problem-solving skills.
• Comfortable with digital tools and remote work.
• Motivated, proactive, and eager to learn.
• Open to relocating to Greece for the 3-month training period.

Benefits

• 3-month fully supported training in Greece with paid relocation package.
• Access to remote work opportunities worldwide after training.
• Inclusion in a global on-demand agent database with exclusive client contracts.
• Professional growth and career advancement within Mercier Consultancy.
• Networking and mentorship opportunities with international client service leaders.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service