German-Speaking Customer Support Specialist

Cross Border Talents; Braga; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and performance-based bonuses

Career development and training programs

Health & wellness benefits

Resumo da oferta

Cross Border Talents is seeking a highly motivated German Customer Support Representative to provide exceptional service to our German-speaking clients. The role includes responding to customer inquiries via email, phone, and live chat in German, while ensuring issues are resolved effectively.

The ideal candidate will have fluency in German (C1-C2) and proficient English skills, along with previous customer support experience. We offer a competitive salary, bonuses, and a supportive team culture.

Qualificações

• Fluent in German with strong English capabilities.
• Experience in customer support is preferred.
• Proficient in CRM tools and ticketing systems.

Responsabilidades

• Respond to inquiries in German via phone, email, and chat.
• Resolve product or service issues efficiently.
• Document interactions in the customer support system.

Conhecimentos

Fluency in German (C1-C2 level)

Proficient English (B2 or above)

Excellent communication skills

Problem-solving skills

Strong computer skills

Multitasking ability

Descrição da oferta de emprego

Cross Border Talents is seeking a highly motivated German Customer Support Representative to provide exceptional service to our German-speaking clients. The role includes responding to customer inquiries via email, phone, and live chat in German, while ensuring issues are resolved effectively.

The ideal candidate will have fluency in German (C1-C2) and proficient English skills, along with previous customer support experience. We offer a competitive salary, bonuses, and a supportive team culture.