German-Speaking Customer Expert - Remote in Greece

Mercier Consultancy MD; Portugal; Remote; EUR 28,000 - 37,000; Full time

Benefits offered by this job

Relocation package

Performance-based bonus

Health insurance

Remote work flexibility

Career development

Job summary

Mercier Consultancy Group seeks German-speaking Customer Experts to support Salt in Greece. You will handle technical and account inquiries, delivering accurate, empathetic service while maintaining Salt product knowledge.

This role offers remote work from Greece, competitive monthly pay, and relocation support as part of an international telecom-focused team. A strong customer focus and problem-solving skills are essential for success.

Qualifications

• Native or fluent German (written and spoken).
• Excellent communication and customer-centric mindset.
• Ability to work remotely from Greece with digital office tools.

Responsibilities

• Provide high-quality technical and account support to Salt customers.
• Resolve inquiries about mobile services, internet plans, and billing.
• Maintain knowledge of Salt products and telecom standards to offer precise solutions.
• Deliver empathetic, professional communication in German.

Skills

German language

Excellent communication

Remote work flexibility

Customer service mindset

Problem solving

Job description

Mercier Consultancy Group seeks German-speaking Customer Experts to support Salt in Greece. You will handle technical and account inquiries, delivering accurate, empathetic service while maintaining Salt product knowledge.

This role offers remote work from Greece, competitive monthly pay, and relocation support as part of an international telecom-focused team. A strong customer focus and problem-solving skills are essential for success.