German-Speaking B2B Ad Support – Lisbon, On-site, Relocation

Closerhire; Lisboa; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Accommodation Provided

Private Health Cover

Paid Training

Job summary

CloserHire is recruiting a German-speaking B2B Advertising Support Specialist in Lisbon. You will support advertisers with troubleshooting, platform guidance, and optimization insights to ensure a seamless user experience.

This on-site role offers relocation support, a base salary of €1,466 per month (gross), paid training, and a modern office environment in central Lisbon. A proactive, customer-focused mindset and willingness to learn are essential.

Qualifications

• Native or C2 level German, plus English at B2.
• Experience with online campaigns or digital marketing is helpful.
• Familiarity with social media platforms.
• Previous experience in customer support or a contact center is a plus.
• Autonomy, attention to detail, and problem-solving abilities.
• Willingness to learn and work in a team environment.
• A degree in Marketing or related field is helpful but not required; practical experience counts.

Responsibilities

• Handle end-to-end troubleshooting for advertising products via email and chat.
• Diagnose issues related to campaigns, platform tools, and product features.
• Collaborate with Product, Operations & Engineering to resolve queries.
• Provide timely updates to ensure high customer satisfaction.
• Identify opportunities to improve the user experience from day one.
• Maintain proactive, professional communication throughout the case journey.
• Share insights and feedback to support continuous improvement

Skills

German (native/C2)

English (B2)

Customer support

Problem solving

Team collaboration

Attention to detail

Analytical thinking

Education

Marketing degree (helpful)

Job description

CloserHire is recruiting a German-speaking B2B Advertising Support Specialist in Lisbon. You will support advertisers with troubleshooting, platform guidance, and optimization insights to ensure a seamless user experience.

This on-site role offers relocation support, a base salary of €1,466 per month (gross), paid training, and a modern office environment in central Lisbon. A proactive, customer-focused mindset and willingness to learn are essential.