German Social Media Safety Specialist — Porto

Cross Border Talents; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Meal allowance

Full training

Career development opportunities

Modern, accessible location in Porto

Job summary

Cross Border Talents seeks a German-speaking Social Media Safety Specialist to moderate content in Porto. The role demands attention to detail, strong German proficiency (C1), and solid English (B2+). You will review user content, enforce guidelines, and maintain secure data handling in a fast-paced, multinational team.

Work includes rotating shifts, permanent contract, and relocation support. Training is provided, with opportunities for career development in a modern Porto location.

Qualifications

• Proficient in German at C1 level.
• English proficiency B2 or higher.
• Comfortable with PC navigation and digital platforms.
• Excellent written and verbal communication skills.
• Ability to work independently and in a team.
• Willing to work night and weekend shifts.
• Previous experience in a related field is a plus but not required.

Responsibilities

• Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations.
• Audit and moderate content on a well-known social media platform.
• Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs).
• Maintain up-to-date knowledge of platform policies, tools, and client services.
• Protect user data and uphold compliance protocols.
• Identify trends, report issues, and help ensure high-quality user experiences.

Skills

German C1

English B2+

PC navigation

Communication skills

Independent / Team player

Attention to detail

Flexible shifts

Customer service orientation

Job description

Cross Border Talents seeks a German-speaking Social Media Safety Specialist to moderate content in Porto. The role demands attention to detail, strong German proficiency (C1), and solid English (B2+). You will review user content, enforce guidelines, and maintain secure data handling in a fast-paced, multinational team.

Work includes rotating shifts, permanent contract, and relocation support. Training is provided, with opportunities for career development in a modern Porto location.