German Video Content Moderator – Online Safety Impact

Cross Border Talents; Porto; On-site; EUR 16,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Language bonus

Meal allowance

Health & life insurance

Collaborative team

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents is seeking a Content Moderator in Porto to review user-generated content and ensure it complies with platform guidelines, helping maintain a safe and respectful online community. The role emphasizes attention to detail, fast-paced work, and clear moderation decisions.

You'll evaluate video, image, text content; apply policies; assist users; and collaborate with the team to improve tools and stay ahead of emerging risks.

Qualifications

• German proficiency at B2/C1 level required.
• English proficiency at B2 level required.
• EU citizenship or Portuguese residency required.
• Minimum 1 year in customer support.
• Strong analytical, leadership, and communication abilities.
• Willingness to learn and advance in the field.

Responsibilities

• Content Evaluation: Monitor videos, images, comments, and links for guideline compliance and remove inappropriate material.
• Policy Implementation: Apply platform rules across various content types.
• User Assistance: Address user appeals and explain moderation decisions clearly.
• Compliance Assurance: Collaborate with the team to meet regulatory requirements.
• Trend Analysis: Identify emerging risks by analyzing user behavior to refine moderation.
• Workflow Optimization: Provide feedback to improve moderation tools and processes.

Skills

German proficiency

English proficiency

EU citizenship

Customer support

Analytical skills

Leadership

Communication

Willingness to learn

Job description

Cross Border Talents is seeking a Content Moderator in Porto to review user-generated content and ensure it complies with platform guidelines, helping maintain a safe and respectful online community. The role emphasizes attention to detail, fast-paced work, and clear moderation decisions.

You'll evaluate video, image, text content; apply policies; assist users; and collaborate with the team to improve tools and stay ahead of emerging risks.