German Social Media Safety Specialist Porto

Cbtalents; Matosinhos; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A leading digital content company seeks a German Social Media Safety Specialist in Porto. You'll be responsible for reviewing user-generated content and ensuring compliance with platform policies. This permanent contract includes a relocation package and full training, ideal for detail-oriented individuals passionate about online safety. Flexible schedules and a supportive team environment await you.

Serviços

Relocation package including flight and accommodation

Meal allowance

Full training

Career development opportunities

Qualificações

• Proficient in German (C1 level) and fluent in English (B2 or above).
• Comfortable with PC navigation and digital platforms.
• Flexibility with work schedules, including nights and weekends.

Responsabilidades

• Review user-generated content and legal notices.
• Audit and moderate content on a well-known social media platform.
• Ensure moderation decisions align with client guidelines.

Conhecimentos

Detail-oriented

Tech-savvy

Excellent communication skills

Strong attention to detail

Customer service orientation

Descrição da oferta de emprego

German Social Media Safety Specialist Porto

About the job German Social Media Safety Specialist Porto

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.

This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.

Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)

Contract Type: Permanent

Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)

Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position

Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations

Audit and moderate content on a well-known social media platform

Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)

Maintain up-to-date knowledge of platform policies, tools, and client services

Protect user data and uphold compliance protocols

Identify trends, report issues, and help ensure high-quality user experiences

Proficient in German (C1 level) and fluent in English (B2 or above)

Comfortable with PC navigation and digital platforms

Excellent communication skills — written and verbal

Ability to work independently and within a team

Strong attention to detail and patience in repetitive, fast-paced environments

Flexible with work schedules, including night and weekend shifts

Previous experience in a related field is a plus, though not required

Strong customer service orientation is highly valued

Meal allowance provided

Full training included

Supportive team environment with career development opportunities

Work at a modern, accessible location in the heart of Porto