German Social Media Compliance Analyst Porto

Cbtalents; Viana do Castelo; On-site; EUR 25,000 - 35,000; Full time

Benefits offered by this job

Meal allowance

Full training provided

Career development opportunities

Job summary

A leading content moderation firm in Porto is seeking a German-speaking Content Moderator to review user-generated content and ensure compliance with guidelines. This role requires excellent communication skills and a strong attention to detail. The position offers a rotating schedule, a relocation package, and opportunities for career development within a supportive team environment.

Qualifications

• Must have a valid EU passport or Portuguese work permit.
• Strong customer service orientation is highly valued.
• Previous experience in a related field is a plus, though not required.

Responsibilities

• Review user-generated content and legal notices.
• Audit and moderate content on a well-known social media platform.
• Identify trends and report issues to ensure high-quality user experiences.

Skills

Fluency in German (C1 level)

Fluency in English (B2 or above)

Excellent communication skills

Attention to detail

Comfortable with PC navigation

Job description

German Social Media Compliance Analyst Porto

About the job German Social Media Compliance Analyst Porto

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.

This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.

Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)

Contract Type: Permanent

Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)

Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position

Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations

Audit and moderate content on a well-known social media platform

Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)

Maintain up-to-date knowledge of platform policies, tools, and client services

Protect user data and uphold compliance protocols

Identify trends, report issues, and help ensure high-quality user experiences

Proficient in German (C1 level) and fluent in English (B2 or above)

Comfortable with PC navigation and digital platforms

Excellent communication skills — written and verbal

Ability to work independently and within a team

Strong attention to detail and patience in repetitive, fast-paced environments

Flexible with work schedules, including night and weekend shifts

Previous experience in a related field is a plus, though not required

Strong customer service orientation is highly valued

Meal allowance provided

Full training included

Supportive team environment with career development opportunities

Work at a modern, accessible location in the heart of Porto