German Community Standards Moderator Porto

Cbtalents; Vila do Conde; Presencial; EUR 24 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Full training included

Supportive team environment

Career development

Resumo da oferta

A dynamic digital content firm is seeking a German-speaking Content Moderator in Porto, Portugal. The role involves reviewing user-generated content, ensuring compliance with platform guidelines, and working in a supportive team environment. Candidates should be detail-oriented with strong communication skills and proficiency in German. This position offers a relocation package, meal allowances, and career development opportunities.

Qualificações

• Detail-oriented and tech-savvy.
• Ability to work independently and within a team.
• Comfortable with PC navigation and digital platforms.

Responsabilidades

• Review user-generated content and legal complaints.
• Audit and moderate content on social media platforms.
• Ensure moderation decisions align with client guidelines.

Conhecimentos

Proficient in German (C1 level)

Fluent in English (B2 or above)

Excellent communication skills

Strong attention to detail

Customer service orientation

Customer service

Descrição da oferta de emprego

German Community Standards Moderator Porto

About the job German Community Standards Moderator Porto

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.

This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.

Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)

Contract Type: Permanent

Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)

Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position

Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations

Audit and moderate content on a well-known social media platform

Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)

Maintain up-to-date knowledge of platform policies, tools, and client services

Protect user data and uphold compliance protocols

Identify trends, report issues, and help ensure high-quality user experiences

Proficient in German (C1 level) and fluent in English (B2 or above)

Comfortable with PC navigation and digital platforms

Excellent communication skills — written and verbal

Ability to work independently and within a team

Strong attention to detail and patience in repetitive, fast-paced environments

Flexible with work schedules, including night and weekend shifts

Previous experience in a related field is a plus, though not required

Strong customer service orientation is highly valued

Meal allowance provided

Full training included

Supportive team environment with career development opportunities

Work at a modern, accessible location in the heart of Porto