German Video Content Analyst in Porto

Cross Border Talents; Porto; On-site; EUR 16,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Language bonus

Meal allowance

Health & life insurance

Collaborative team

Relocation assistance

Onsite opportunities

Job summary

Cross Border Talents is seeking a Content Moderator in Porto to review user-generated content and ensure it complies with platform guidelines, helping maintain a safe and respectful online community. The role emphasizes attention to detail, fast-paced work, and clear moderation decisions.

You'll evaluate video, image, text content; apply policies; assist users; and collaborate with the team to improve tools and stay ahead of emerging risks.

Qualifications

• German proficiency at B2/C1 level required.
• English proficiency at B2 level required.
• EU citizenship or Portuguese residency required.
• Minimum 1 year in customer support.
• Strong analytical, leadership, and communication abilities.
• Willingness to learn and advance in the field.

Responsibilities

• Content Evaluation: Monitor videos, images, comments, and links for guideline compliance and remove inappropriate material.
• Policy Implementation: Apply platform rules across various content types.
• User Assistance: Address user appeals and explain moderation decisions clearly.
• Compliance Assurance: Collaborate with the team to meet regulatory requirements.
• Trend Analysis: Identify emerging risks by analyzing user behavior to refine moderation.
• Workflow Optimization: Provide feedback to improve moderation tools and processes.

Skills

German proficiency

English proficiency

EU citizenship

Customer support

Analytical skills

Leadership

Communication

Willingness to learn

Job description

About the job German Video Content Analyst in Porto

Passionate About Online Safety?

Join Us as a Content Moderator and Make a Positive Impact on Online Communities!

If you’re detail-oriented, thrive in a fast-paced environment, and are committed to promoting internet safety, this role offers the chance to create meaningful change.

Role Overview:

As a Content Moderator, you’ll review user-generated content to ensure it adheres to platform guidelines. You’ll play a key role in maintaining a positive and secure online environment by enforcing standards, addressing user concerns, and staying informed about trends to refine moderation strategies.

Key Responsibilities:

• Content Evaluation: Monitor videos, images, comments, and links to ensure compliance with community guidelines and remove inappropriate material
• Policy Implementation: Apply platform rules across various types of content
• User Assistance: Address user appeals and provide clear explanations for moderation decisions
• Compliance Assurance: Collaborate with your team to meet regulatory requirements
• Trend Analysis: Identify emerging risks by analyzing user behavior patterns to enhance moderation efforts
• Workflow Optimization: Offer feedback to improve moderation tools and processes

Requirements:

• Proficiency in German (B2/C1 level)
• Proficiency in English (B2 level)
• EU citizenship or a Portuguese residency card
• At least one year of experience in customer support
• Strong analytical, leadership, and communication abilities
• Desire to learn and advance in the field

Why Join Us?

• Competitive Salary: Your expertise and dedication are rewarded
• Language Bonus: Additional rewards for language proficiency
• Meal Allowance: Support during your working hours
• Health & Life Insurance: Comprehensive benefits for your peace of mind
• Collaborative Team: Be part of a supportive and communicative work environment
• Relocation Assistance: Seamless support for your move.
• Onsite Opportunities: Engage in an interactive and dynamic work environment