German Trust & Safety Content Moderator Porto

Cbtalents; Guimarães; Presencial; EUR 30 000 - 40 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Full training included

Supportive team environment

Career development opportunities

Resumo da oferta

A leading company in content moderation is seeking a German-speaking Content Moderator in Porto. The role includes reviewing content, ensuring compliance with guidelines, and working in a fast-paced environment. Candidates must have a C1 level in German and be fluent in English. This position offers a supportive work environment, training, and a meal allowance, along with flexible rotating shifts.

Qualificações

• Detail-oriented and tech-savvy.
• Able to work independently and within a team.
• Strong attention to detail in fast-paced environments.

Responsabilidades

• Review user-generated content for violations.
• Audit and moderate content on social media.
• Ensure moderation aligns with guidelines and KPIs.
• Maintain knowledge of platform policies.

Conhecimentos

Attention to detail

Excellent communication skills

Customer service orientation

Proficient in German (C1 level)

Fluent in English (B2 or above)

Descrição da oferta de emprego

German Trust & Safety Content Moderator Porto

About the job German Trust & Safety Content Moderator Porto

Are you detail-oriented, tech-savvy, and passionate about maintaining a safe and respectful online environment? We are currently seeking a German-speaking Content Moderator to join our dynamic team in Porto, one of Portugal’s most vibrant cities.

This is a fantastic opportunity to grow within a fast-paced, multicultural setting while contributing to a more positive digital space.

Schedule: Rotating shifts (24/7 coverage, with 2 days off per week)

Contract Type: Permanent

Relocation Package: Includes flight and temporary accommodation ( up to 3 weeks)

Right to Work: A valid EU passport or Portuguese work permit is mandatory to be eligible for this position

Review user-generated content, legal notices, and complaints, particularly related to copyright or platform violations

Audit and moderate content on a well-known social media platform

Ensure that all moderation decisions are in line with client guidelines and performance metrics (KPIs)

Maintain up-to-date knowledge of platform policies, tools, and client services

Protect user data and uphold compliance protocols

Identify trends, report issues, and help ensure high-quality user experiences

Proficient in German (C1 level) and fluent in English (B2 or above)

Comfortable with PC navigation and digital platforms

Excellent communication skills — written and verbal

Ability to work independently and within a team

Strong attention to detail and patience in repetitive, fast-paced environments

Flexible with work schedules, including night and weekend shifts

Previous experience in a related field is a plus, though not required

Strong customer service orientation is highly valued

Meal allowance provided

Full training included

Supportive team environment with career development opportunities

Work at a modern, accessible location in the heart of Porto