German QA Analyst - Hybrid Lisbon (Relocation + Bonus)

speakit; Lisboa; Híbrido; EUR 20 088 - 30 132; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly performance bonuses

Relocation package for candidates

Private health insurance

Meal allowance

Fixed language bonus

Paid training

Multicultural work environment

Resumo da oferta

A leading company in the customer experience sector seeks a Quality Analyst based in Lisbon. The role involves monitoring performance metrics, analyzing data, and supporting client programs. Ideal candidates will have strong analytical skills, fluency in German, and a detail-oriented approach. Competitive salary with bonuses and benefits such as private health insurance and a relocation package for eligible candidates.

Qualificações

• Minimum 12 months as a Quality Analyst or similar.
• Fluent in German and advanced level English required.
• Ability to work in a hybrid model after 2 months.

Responsabilidades

• Assess Audits via Data Analysis and monitor CSR performance.
• Provide feedback for training based on monitoring outcomes.
• Prepare Monthly Quality Reports.

Conhecimentos

Data Analysis

Detail Oriented

Communication Skills

Time Management

Problem Solving

Project Management

Formação académica

Preferable college degree

Descrição da oferta de emprego

A leading company in the customer experience sector seeks a Quality Analyst based in Lisbon. The role involves monitoring performance metrics, analyzing data, and supporting client programs. Ideal candidates will have strong analytical skills, fluency in German, and a detail-oriented approach. Competitive salary with bonuses and benefits such as private health insurance and a relocation package for eligible candidates.