German Customer Service Representative in Lisbon - Accommodation Provided

Speakitjobs; Lisboa; Presencial; EUR 17 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site in Lisbon

Accommodation covered and bills

Private health insurance

Relocation package

Career progression after 6 months

Paid training and development

Multicultural team

Resumo da oferta

Speakitjobs in Lisbon is seeking motivated German-speaking professionals to join a fast-growing international customer support team. You’ll provide timely assistance to customers, handle inquiries across channels, and help improve processes and overall customer experience.

The role requires fluent German and English, strong communication and problem-solving skills, and the ability to work quickly and accurately in a busy environment.

Qualificações

• Fluent in German and proficient in English.
• Strong communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Enthusiastic team player with attention to detail.
• Previous experience in customer support or back-office operations is a plus.

Responsabilidades

• Provide support and advice to customers regarding products, services, and orders.
• Manage inquiries across multiple communication channels.
• Ensure adherence to company standards while handling sensitive information.
• Collaborate with team members and other departments to resolve issues efficiently.
• Monitor customer interactions to provide feedback for continuous improvement.

Conhecimentos

German language

English language

Strong communication

Analytical skills

Problem solving

Team player

Attention to detail

Customer support experience

Descrição da oferta de emprego

We are looking for motivated German-speaking professionals to join a fast-growing international customer support team. You’ll play a key role in ensuring customers receive timely assistance while contributing to the improvement of processes and overall experience.

Responsibilities

• Provide support and advice to customers regarding products, services, and orders.
• Manage inquiries across multiple communication channels.
• Ensure adherence to company standards while handling sensitive information.
• Collaborate with team members and other departments to resolve issues efficiently.
• Monitor customer interactions to provide feedback for continuous improvement.

Requirements

• Fluent in German and proficient in English.
• Strong communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Enthusiastic team player with attention to detail.
• Previous experience in customer support or back-office operations is a plus.

Benefits

• On-site in Lisbon
• Accommodation provided and bills covered
• Private health insurance from day one.
• Relocation package on offer: refund the initial flight ticket to Portugal
• Possibilities of career progression after 6 months.
• Paid training and career development programs.
• Multicultural and collaborative team environment.