German-Speaking Customer Support Role - Lisbon, Portugal (Relocation Package)

Nordicrecruiters; Lisboa; Híbrido; EUR 25 000 - 38 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary and benefits package

Relocation support

Modern work environment

Full training provided

Career development opportunities

Resumo da oferta

A recruitment company in Lisbon is hiring a Customer Support Specialist who will be the first point of contact for German-speaking customers. You will provide high-quality assistance and ensure customer satisfaction across multiple channels. The role requires fluency in German, a good level of English, and strong communication skills. In return, the company offers a competitive salary, relocation support, and opportunities for career development in a vibrant city.

Qualificações

• Native or fluent German speaker is essential.
• Attention to detail is crucial for customer interactions.
• Ability to thrive in a fast-paced, international setting.
• Customer-oriented mindset with attention to detail.
• Experience in customer support is a plus but not mandatory.

Responsabilidades

• Handle customer inquiries in German via various channels.
• Document interactions and follow internal procedures.
• Collaborate with the team to enhance service quality.
• Document interactions clearly and follow internal procedures.
• Collaborate with international team members to improve service quality.

Conhecimentos

Fluent German

Good English communication

Strong interpersonal skills

Customer-oriented mindset

Fast-paced environment

Descrição da oferta de emprego

Why Lisbon?

Lisbon offers an exceptional lifestyle where historic charm meets modern innovation. Enjoy mild weather year-round, stunning viewpoints over the Atlantic, a vibrant food and café culture, and a welcoming international community. From after-work strolls along the river to weekend trips to nearby beaches, Lisbon is the perfect place to live, work, and grow.

Your Role:

As a Customer Support Specialist, you will be the first point of contact for German-speaking customers, providing high-quality assistance and ensuring a smooth and positive customer experience across multiple channels.

Key Responsibilities:

• Handle customer inquiries in German via phone, email, and chat
• Provide accurate, professional, and customer-focused solutions
• Ensure high levels of customer satisfaction through clear communication and problem-solving
• Document interactions clearly and follow internal procedures
• Collaborate with international team members to improve service quality

What We Looking For:

• Native or fluent German speaker
• Good level of English for internal communication
• Strong communication and interpersonal skills
• Customer-oriented mindset with attention to detail
• Ability to work efficiently in a fast-paced, international environment
• Previous customer support experience is a plus, but not mandatory

What We Offer:

• Competitive salary and benefits package
• Relocation package to support your move to Lisbon
• A modern, international work environment
• Full training and onboarding
• Career development and growth opportunities
• The chance to live and work in one of Europe’s most attractive cities

If you’re ready to take your career abroad and experience life in a vibrant, sun-filled city by the ocean, this is your next move.

Apply now and start your Lisbon adventure.