Lisbon Back Office Content Moderator, Fixed Shifts

Cross Border Talents; Seixal; On-site; EUR 18,000 - 30,000; Full time

Benefits offered by this job

Meal allowance

Transportation allowance

Onsite work environment

Relocation package

Competitive salary

Job summary

Cross Border Talents in Lisbon is seeking a Back Office Content Moderator for fixed shifts. You will review and process platform requests to ensure compliance with internal guidelines, focusing on non-sensitive content and accuracy.

The role emphasizes documentation, collaboration with teams, and staying updated on policy changes. Onsite work with relocation package, meal and transportation allowances, and a competitive salary.

Qualifications

• Strong analytical, communication, and problem-solving abilities.
• Professional, detail-oriented, and eager to learn and grow in the digital space.

Responsibilities

• Review platform content, user requests, and system alerts to ensure compliance with internal guidelines (non-sensitive content only).
• Apply company policies and procedures consistently to maintain platform quality and reliability.
• Accurately document actions taken and update case details in internal systems.
• Identify errors, inconsistencies, or workflow improvement opportunities and escalate issues when necessary.
• Collaborate with internal teams to ensure efficient case handling and aligned processes.
• Stay updated on policy changes, tools, and operational guidelines.
• Share insights and feedback that contribute to improving processes, tools, and overall operational efficiency.

Skills

Analytical skills

Communication skills

Problem-solving

Job description

Cross Border Talents in Lisbon is seeking a Back Office Content Moderator for fixed shifts. You will review and process platform requests to ensure compliance with internal guidelines, focusing on non-sensitive content and accuracy.

The role emphasizes documentation, collaboration with teams, and staying updated on policy changes. Onsite work with relocation package, meal and transportation allowances, and a competitive salary.