FX Murex Functional Support Specialist

Nimber; Porto; On-site; EUR 55,000 - 80,000; Full time

Job summary

Nimber is seeking an experienced Murex FX Functional Support Analyst to join a challenging project in the investment banking sector, supporting critical FX trading operations across global markets. You’ll work within a Business Support & Monitoring team, ensuring the stability, performance and continuous improvement of Murex, a key platform supporting FX operations across global financial markets.

You’ll combine financial markets expertise with technical troubleshooting and collaborate with

Qualifications

• Experience in functional or application support within financial markets or investment banking.
• Strong understanding of FX products and Front-to-Back trading workflows.
• Knowledge of Murex, ideally within FX trading environments.
• Solid SQL skills, particularly with Oracle databases.
• Experience providing L1/L2 application support in business-critical environments.
• Good understanding of ITIL processes, including incident, request and problem management.
• Ability to investigate complex issues, coordinate escalations and follow incidents through to resolution.
• Strong analytical and problem-solving skills.
• Ability to work independently while collaborating effectively with multidisciplinary teams.
• Excellent communication and stakeholder management skills.
• Fluent English, both written and spoken.

Responsibilities

• Provide L1/L2 functional and technical support to Front Office, Middle Office and Back Office users.
• Monitor Murex FX applications, ensuring operational stability and minimal disruption to trading activities.
• Manage incidents and service requests from identification through to resolution, following ITIL best practices.
• Investigate application issues using SQL queries in Oracle databases.
• Escalate complex incidents to L3 support, development teams or external vendors, ensuring effective follow-up.
• Manage and prioritise maintenance backlogs, including recurring issues and enhancement requests.
• Participate in software releases, deployment activities and post-release validation.
• Collaborate with business and technical stakeholders to identify improvements and optimise support processes.
• Maintain technical and functional documentation, contributing to the team's knowledge base.

Skills

Murex FX

SQL skills

Oracle DB

ITIL processes

L1/L2 support

FX trading

Front/Back Office

Stakeholder mgmt

Analytical skills

Independent work

Tools

Murex

Oracle DB

Job description

Nimber is seeking an experienced Murex FX Functional Support Analyst to join a challenging project in the investment banking sector, supporting critical FX trading operations across global markets. You’ll work within a Business Support & Monitoring team, ensuring the stability, performance and continuous improvement of Murex, a key platform supporting FX operations across global financial markets.

You’ll combine financial markets expertise with technical troubleshooting and collaborate with