French-Speaking Support Specialist at Armatis Portugal

Savior Artigos Texteis Lda; Porto; Vor Ort; EUR 11.000 - 16.000; Vollzeit

Benefits dieser Stelle

Meal allowance

Attendance bonus

Productivity bonus

Company benefits and local discounts

Zusammenfassung

Armatis Portugal is hiring French-speaking Support Specialists to join our Porto team. Tier 1 and Tier 2 shifts are listed with typical Monday to Friday schedules and occasional Saturday shifts.

Base salaries are paid over 14 months per year, with monthly bonuses and allowances including productivities bonuses and meal allowances. Residents of Porto area preferred; no relocation assistance provided.

Qualifikationen

• Native or fluent French language skills.
• L1: German B2+ proficiency or IT knowledge.
• L2: English proficiency (IT context) and prior support experience.

Aufgaben

• Provide Tier 1/2 support to customers in Porto.
• Assist customers with IT-related inquiries and issues.
• Collaborate with team to meet performance metrics.

Kenntnisse

French fluency

German B2+

English proficiency

IT knowledge

Jobbeschreibung

Join Our Support Team in Porto!

Are you fluent in French and ready to boost your career in one of Europe's most vibrant coastal cities? Armatis Portugal is hiring dedicated French-Speaking Support Specialists to join our team in Porto.

Working Hours

• Tier 1 (L1): Monday – Friday, 9:00 AM – 6:00 PM


• Tier 2 (L2): Monday – Friday, 9:00 AM – 6:00 PM, plus additional Saturday shifts between 10:00 AM – 8:00 PM

Compensation & Financial Perks

All base salaries are paid over 14 months per year, supplemented by monthly bonuses and allowances:

• Level 1 Base Salary: €1,019 gross per month for French fluency (or €1,437 gross per month for German B2+ fluency)


• Level 2 Base Salary: €1,120 gross per month


• Guaranteed Productivity Bonus: €100 per month for your first 6 months


• Attendance Bonus: €25 per month


• Meal Allowance: :€126 per month (paid in cash)


• Extras: Access to company benefits and exclusive local partner discounts

Role Requirements

• Native or fluent French language skills


• For L1 Candidates: Minimum B2 German proficiency OR demonstrated IT knowledge


• For L2 Candidates: English proficiency (especially within an IT context) AND previous experience in a similar support role


• Must currently reside in or around Porto, Portugal (No relocation support is provided)