French-Speaking Customer Support Advisor - Porto (On-site)

Cross Border Talents; Porto; On-site; EUR 10,000 - 13,000; Full time

Benefits offered by this job

Welcome bonus

Monthly performance bonus

Daily attendance bonus

Job summary

Cross Border Talents is seeking a French-speaking Customer Service Advisor to join our Porto team on site. The role focuses on assisting customers, understanding needs, and delivering friendly, professional service in a multilingual environment.

Based in Porto, the candidate must live within 30 km of the location. The position offers bonuses and an international work setting with shifts from 7:00 AM to 7:00 PM, Monday to Saturday.

Qualifications

• Fluent in French and able to communicate clearly.
• Excellent listening and spoken communication skills.
• Customer-oriented with proactive attitude.
• Team player able to collaborate across teams.
• Willing to work Monday to Saturday.

Responsibilities

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Skills

Fluent in French

Strong communication

Customer-oriented

Team player

Flexibility

Job description

Cross Border Talents is seeking a French-speaking Customer Service Advisor to join our Porto team on site. The role focuses on assisting customers, understanding needs, and delivering friendly, professional service in a multilingual environment.

Based in Porto, the candidate must live within 30 km of the location. The position offers bonuses and an international work setting with shifts from 7:00 AM to 7:00 PM, Monday to Saturday.