French-Speaking Customer Service – Porto On-Site

Cross Border Talents; Porto; On-site; EUR 18,000 - 24,000; Full time

Benefits offered by this job

Welcome bonus

Monthly performance bonus

Daily attendance bonus

Job summary

Cross Border Talents in Porto, Portugal, is seeking a French-speaking Customer Service Advisor to join an on-site, international team. You will handle inquiries, understand needs, and deliver friendly, professional support that builds long-term satisfaction.

No prior customer service experience is required, and relocation is not offered. You must reside near Porto and be available to work Monday through Saturday, with a schedule between 7:00 AM and 7:00 PM, in a dynamic environment that values

Qualifications

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work Monday to Saturday and adapt to a team environment.

Responsibilities

• Assist customers and respond to their inquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Skills

French fluency

Communication skills

Customer service mindset

Teamwork

Job description

Cross Border Talents in Porto, Portugal, is seeking a French-speaking Customer Service Advisor to join an on-site, international team. You will handle inquiries, understand needs, and deliver friendly, professional support that builds long-term satisfaction.

No prior customer service experience is required, and relocation is not offered. You must reside near Porto and be available to work Monday through Saturday, with a schedule between 7:00 AM and 7:00 PM, in a dynamic environment that values