French-Speaking Customer Support Advisor — Porto (On-Site)

Cross Border Talents; Porto; On-site; EUR 18,000 - 26,000; Full time

Benefits offered by this job

Welcome bonus

Monthly performance bonus

Daily attendance bonus

Job summary

Cross Border Talents in Porto, Portugal is seeking a French-speaking Customer Service Advisor to join our on-site team. If you enjoy helping people and communicating clearly, this role offers an international environment and the chance to develop your customer service career.

You will assist customers, understand their needs, and provide friendly, professional solutions. The position requires living near Porto and willingness to work Monday through Saturday, with bonus opportunities based on

Qualifications

• Fluent in French.
• Strong communication and listening skills.
• Customer-oriented and proactive attitude.
• Ability to work effectively within a team.
• Flexibility to work Monday to Saturday.
• Must currently live in or around Porto (within approximately 30 km).

Responsibilities

• Assist customers and respond to their enquiries.
• Understand customer needs and provide appropriate solutions.
• Deliver friendly, personalized, and professional customer experiences.
• Contribute to customer satisfaction and team performance.
• Represent the company positively through effective communication.

Skills

French language

Communication skills

Customer orientation

Team collaboration

Flexible schedule

Job description

Cross Border Talents in Porto, Portugal is seeking a French-speaking Customer Service Advisor to join our on-site team. If you enjoy helping people and communicating clearly, this role offers an international environment and the chance to develop your customer service career.

You will assist customers, understand their needs, and provide friendly, professional solutions. The position requires living near Porto and willingness to work Monday through Saturday, with bonus opportunities based on