French-Speaking Payments Support Specialist in Lisbon

Cross Border Talents; Setúbal; On-site; EUR 10,000 - 17,000; Full time

Benefits offered by this job

Relocation support

Company housing

Flight reimbursement

Meal card

Career progression

Job summary

Cross Border Talents in Lisbon is seeking French-speaking Customer Support Consultants to join a dynamic, collaborative team in central Lisbon. You will guide business clients and users through the payment platform, shaping seamless experiences.

Training provided; no prior finance experience required. Competitive compensation includes monthly 930€ gross, plus a 65€ bonus for punctuality and meal-card allowances, with full relocation support and company housing.

Qualifications

• Fluent in French (C1/C2) with solid professional English (B2) for corporate training and internal communication.
• Excellent communication and problem-solving abilities.
• Empathy and a service-oriented mindset are essential.

Responsibilities

• Assist French-speaking users through phone, live chat, and email for account setup and navigation.
• Troubleshoot payment issues, billing inquiries, and account security with a customer-first approach.
• Share feedback with technical teams to aid software development and maintain high service standards.

Skills

French language

English proficiency

Communication skills

Problem solving

Empathy

Adaptability

Job description

Cross Border Talents in Lisbon is seeking French-speaking Customer Support Consultants to join a dynamic, collaborative team in central Lisbon. You will guide business clients and users through the payment platform, shaping seamless experiences.

Training provided; no prior finance experience required. Competitive compensation includes monthly 930€ gross, plus a 65€ bonus for punctuality and meal-card allowances, with full relocation support and company housing.