French Speaking Microsoft Customer Experts - Work In Athens, Greece

Mercier Consultancy Group; Lisboa; Presencial; EUR 22 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Relocation package

Training on Microsoft technologies

Performance bonus

Resumo da oferta

Mercier Consultancy Group is seeking a highly skilled French-speaking Microsoft Customer Expert to join an onsite team in Athens, Greece. The role focuses on delivering premium technical support to Microsoft clients via phone, email, and chat, while maintaining high customer satisfaction and clear technical communication.

You will relocate to Athens to join our onsite international team, with fully paid relocation, comprehensive health insurance, and a competitive monthly salary plus performance

Qualificações

• Fluent French required for client interactions.
• Experience in customer-facing or technical support roles is advantageous.
• Strong communication to explain technical concepts clearly.

Responsabilidades

• Provide high-level technical support and consultation to Microsoft clients via phone, email, and chat.
• Troubleshoot complex IT infrastructure and software issues within the Microsoft ecosystem.
• Maintain a high level of customer satisfaction by delivering premium technical solutions in French.
• Collaborate with cross-functional IT teams to resolve escalated technical cases efficiently.
• Stay updated on latest IT developments to ensure accurate product guidance.
• Document technical resolutions in the database to enrich knowledge base.
• Act as a brand ambassador for Microsoft, aligning with global excellence standards.

Conhecimentos

French fluency

Customer support

Technical knowledge

Communication skills

Descrição da oferta de emprego

Job Overview

We are currently sourcing exceptional talent for the French Speaking Microsoft Customer Experts position in Greece, representing one of the world's most innovative IT giants. This role is a unique opportunity to advance your career within the Information Technology industry while enjoying the vibrant lifestyle of one of Europe's most historic capitals.

Key Responsibilities

• Provide high-level technical support and consultation to Microsoft clients via phone, email, and chat.
• Troubleshoot complex IT infrastructure and software issues within the Microsoft ecosystem.
• Maintain a high level of customer satisfaction by delivering premium technical solutions in the French language.
• Collaborate with cross-functional IT teams to resolve escalated technical cases efficiently.
• Stay updated on the latest developments within the IT industry to ensure accurate product guidance.
• Document technical resolutions in our database to contribute to our internal knowledge base.
• Act as a brand ambassador for Microsoft, ensuring every interaction aligns with their global excellence standards.
• Native or fluent French (spoken and written) is mandatory for this role.
• Valid EU passport or a valid work permit for Greece.
• Strong passion for the IT industry and a foundational understanding of software systems.
• Professional communication skills with the ability to explain complex technical concepts clearly.
• Previous experience in a customer-facing or technical support role is highly advantageous.

Qualifications

Ability to relocate to Athens, Greece, to join our onsite international team.

What We Offer

• Competitive Monthly Salary
• 2 Extra Salaries Per Year (13th and 14th salary bonus)
• Fully Paid Training on the latest Microsoft technologies
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, and initial hotel stay provided)
• Attractive Monthly Performance Bonus based on KPIs
• Long-term career growth opportunities in the heart of the IT industry

Life in Greece Choosing one of our French-speaking jobs means embracing the incomparable Mediterranean lifestyle.

Greece offers an incredible blend of ancient history, world-class nightlife, and endless sunshine, making it one of the most desirable locations for international professionals. Living in Greece allows you to experience a rich cultural tapestry while advancing your professional profile in a rapidly growing international tech hub. Our full relocation support ensures your move to Greece is seamless and stress-free.

Whether you are enjoying the exquisite local Mediterranean cuisine or exploring the stunning coastal scenery, Greece offers an unparalleled quality of life. Discover why so many professionals choose our French Speaking Microsoft Customer Experts position in Greece as their next career step. Join us and make your mark in the tech capital of the Balkans.

French Speaking Microsoft Customer Experts - Work In Athens, Greece Lisbon, Portuguese Republic, PT