French-Speaking Fintech Customer Specialist (Braga)

FH Collective Academy; Lisboa; Presencial; EUR 17 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Corporate Perks & Training

Resumo da oferta

FH Collective Academy in Braga, Portugal, is seeking a French-speaking Customer Service Specialist for a 6-month on-site contract. You will assist customers with personal loans and financing inquiries, delivering expert guidance on products and processes.

The role emphasizes regulatory compliance, data privacy, cross-selling opportunities, and building trustful client relationships. Native or C2-level French required; on-site work near Braga; shifts Mon-Fri and some weekends.

Qualificações

• Native or C2-level fluency in French.
• Must live in Braga or nearby (on-site requirement).
• Strong interpersonal skills and attention to detail.

Responsabilidades

• Handle inbound inquiries from French clients about active credit accounts and new loan applications.
• Analyze financial needs and guide customers toward financing options.
• Build high-trust client relationships and identify cross-selling opportunities.
• Ensure compliance and accurate data/file management.

Conhecimentos

French fluency

Customer service

Active listening

Descrição da oferta de emprego

FH Collective Academy in Braga, Portugal, is seeking a French-speaking Customer Service Specialist for a 6-month on-site contract. You will assist customers with personal loans and financing inquiries, delivering expert guidance on products and processes.

The role emphasizes regulatory compliance, data privacy, cross-selling opportunities, and building trustful client relationships. Native or C2-level French required; on-site work near Braga; shifts Mon-Fri and some weekends.