French-Speaking Customer Service Advisor - Fintech

Besthire; Braga; Presencial; EUR 12 000 - 18 000; Tempo integral

Resumo da oferta

Besthire in Braga, Portugal is hiring a French-speaking Customer Service Advisor to support customers of a fintech product. You will communicate in French and English, handling inquiries and logging details in our internal system.

The role is on-site with full training, onboarding, and ongoing coaching to develop your career within a multilingual team.

Qualificações

• Native-level French is required.
• On-site in Braga, Portugal.
• Full training provided and onboarding support.

Responsabilidades

• Handle inbound customer contacts across phone, chat, and email.
• Log details clearly in the internal system.
• Pass on more complex issues to a specialist when required.

Conhecimentos

French language (native-level)

Customer service

Communication skills

Descrição da oferta de emprego

We're hiring a French-speaking Customer Service Advisor to join a Fintech team in Braga, Portugal.

You’ll support customers of a modern financial services product.

Work model: On-Site.

Start date: 20/Aug/26.

Only native-level French speakers will be considered for this position.

Day to day, you’ll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We’re looking for candidates who communicate confidently in French and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

Full training and career development support provided.

This is a great opportunity to build a career in customer experience with a supportive, multilingual team and clear paths for growth.