French Customer Support Pro (On-Site, Braga)

Besthire; Braga; Presencial; EUR 16 000 - 26 000; Tempo integral

Resumo da oferta

Besthire is assisting a fintech client in Braga, Portugal to recruit a French-speaking Customer Service Advisor. The role supports customers of a modern financial services product via phone, email and chat, with on-site working arrangements starting 27 August 2026.

Native-level French (C2) is required, and you should be comfortable communicating in English as part of daily work. Prior customer service experience is a plus but not essential; full training and coaching will be provided, with a

Qualificações

• Native-level French required (C2).
• Comfortable communicating in English on a day-to-day basis.
• On-site role in Braga, Portugal.

Responsabilidades

• Answer customer questions by phone, email and chat.
• Keep accurate records of interactions.
• Escalate complex cases to the appropriate team when needed.

Conhecimentos

French language

Customer service

Descrição da oferta de emprego

Besthire is assisting a fintech client in Braga, Portugal to recruit a French-speaking Customer Service Advisor. The role supports customers of a modern financial services product via phone, email and chat, with on-site working arrangements starting 27 August 2026.

Native-level French (C2) is required, and you should be comfortable communicating in English as part of daily work. Prior customer service experience is a plus but not essential; full training and coaching will be provided, with a