French Customer Support — €2k Welcome Bonus (Braga, Hybrid)

Cross Border Talents; Braga; Hybrid; EUR 13,000 - 18,000; Full time

Benefits offered by this job

Welcome bonus

Meal allowance

Hybrid work model

Weekends off

International work experience

6-month contract

Job summary

Cross Border Talents in Braga, Portugal, is hiring a French-Speaking Customer Support Specialist to assist users of the employee benefits app, delivering friendly, professional support and guiding users through account creation and balance inquiries.

This role offers a €2,000 welcome bonus paid over the first year, a hybrid work model in Braga, weekdays only, and opportunities to gain international work experience.

Qualifications

• Fluent in French.
• No English required.
• Strong communication and problem-solving skills.
• Must currently reside in Portugal.
• Must have valid documentation to work legally in Portugal.
• Available for rotational shifts between 07:00 and 18:00, Monday to Friday.

Responsibilities

• Assist customers with the employee benefits app.
• Help with account creation, access, and balance inquiries.
• Guide users in understanding and using their benefits.
• Deliver professional support and excellent customer experiences.

Skills

French language

Strong communication

Problem solving

Job description

Cross Border Talents in Braga, Portugal, is hiring a French-Speaking Customer Support Specialist to assist users of the employee benefits app, delivering friendly, professional support and guiding users through account creation and balance inquiries.

This role offers a €2,000 welcome bonus paid over the first year, a hybrid work model in Braga, weekdays only, and opportunities to gain international work experience.