French-Speaking Customer Support Representative

CallForTalents; Guimarães; On-site; EUR 10,000 - 15,000; Full time

Benefits offered by this job

Productivity bonus (first 6 months)

Attendance bonus (monthly)

Meal allowance (cash)

Job summary

CallForTalents is hiring a Customer Service Specialist (French) to support customers in the energy sector based in Porto or Guimarães, Portugal. You will handle inquiries in French and ensure friendly, accurate responses to maintain high service levels.

Fluency in French is required, English is not needed. The role features a rotating schedule and performance bonuses. Relocation is not covered; candidates must reside in Portugal.

Qualifications

• Fluent French is required for all customer interactions.
• No English required for this role.
• Must have a customer-first attitude and strong communication skills.
• Reliability is essential and you should fit a rotating schedule.

Responsibilities

• Be the voice of the energy company for its French-speaking customers.
• Answer inquiries and resolve issues clearly and professionally.
• Keep service quality high on a busy, fast-moving team.

Skills

Fluent French

Customer-focused

Communication skills

Reliability

Team collaboration

Job description

French speakers in Portugal: no English needed, a customer service role in the energy sector.

We're hiring a Customer Service Specialist (French) to support customers of a company in the oil and gas sector.

The role is based in Porto or Guimarães, and you'll work entirely in French.

What you’ll do

• Be the voice of an energy company for its French-speaking customers
• Answer inquiries and resolve issues clearly and professionally
• Keep service quality high on a busy, fast-moving team

What you bring

• Fluent French (English is not required)
• A customer-first attitude and strong communication skills
• Reliability and a good fit with a rotating schedule

What we offer

• A guaranteed productivity bonus for your first 6 months
• A monthly attendance bonus
• A meal allowance paid in cash

Company Benefits And Partnerships Already In Place

Rotating schedule, Monday to Saturday, between 7am and 7pm

• Your choice of location: Porto or Guimarães This role doesn't include relocation support, so we're looking for candidates already living in Portugal.