French-Speaking Customer Support Representative

Cross Border Talents; Guimarães; Sur place; EUR 20 000 - 28 000; Plein temps

Avantages offerts par ce poste

Productivity bonus (first 6 months)

Monthly attendance bonus

Cash meal allowance

Résumé du poste

Cross Border Talents is seeking a Customer Service Specialist (French) to support customers in the oil and gas sector. The role is based in Porto or Guimarães, Portugal, and all work will be conducted in French.

You will speak for the company, answering inquiries and resolving issues in a clear, professional manner, while maintaining high service quality in a fast-paced team environment. The ideal candidate holds fluent French, a customer-first mindset, and excellent communication skills, with

Qualifications

• Fluent French as primary requirement.
• Customer-first attitude and strong communication skills.
• Reliability and ability to fit rotating schedule.

Responsabilités

• Be the voice of an energy company for its French-speaking customers.
• Answer inquiries and resolve issues clearly and professionally.
• Maintain high service quality on a busy, fast-moving team.

Connaissances

Fluent French

Customer-centric

Strong communication

Description du poste

French speakers in Portugal: no English needed, a customer service role in the energy sector. We're hiring a Customer Service Specialist (French) to support customers of a company in the oil and gas sector. The role is based in Porto or Guimarães, and you'll work entirely in French.

What you do

• Be the voice of an energy company for its French-speaking customers
• Answer inquiries and resolve issues clearly and professionally
• Keep service quality high on a busy, fast-moving team

What you bring

• Fluent French (English is not required)
• A customer-first attitude and strong communication skills
• Reliability and a good fit with a rotating schedule

What we offer

• A guaranteed productivity bonus for your first 6 months
• A monthly attendance bonus
• A meal allowance paid in cash

Company benefits and partnerships already in place

Rotating schedule, Monday to Saturday, between 7am and 7pm. Your choice of location: Porto or Guimarães. This role doesn't include relocation support, so we're looking for candidates already living in Portugal.