French-Speaking Customer Support Representative

CallForTalents; Porto; On-site; EUR 19,000 - 25,000; Full time

Benefits offered by this job

Productivity bonus (6 months)

Attendance bonus

Cash meal allowance

Job summary

CallForTalents is hiring a Customer Service Specialist (French) to support customers in the oil and gas sector. The role is based in Porto or Guimarães, Portugal, and you will work entirely in French, addressing inquiries and resolving issues with professionalism.

Join a busy team focused on maintaining high service quality while meeting scheduling needs. This position is ideal for candidates already living in Portugal seeking a stable on-site role.

Qualifications

• Fluent French is required.
• Customer-first attitude and strong communication skills.
• Reliability and ability to fit rotating schedule.

Responsibilities

• Be the voice of an energy company for its French-speaking customers
• Answer inquiries and resolve issues clearly and professionally
• Keep service quality high on a busy, fast-moving team

Skills

Fluent French

Customer-first attitude

Strong communication skills

Reliability

Job description

French speakers in Portugal: no English needed, a customer service role in the energy sector.

We're hiring a Customer Service Specialist (French) to support customers of a company in the oil and gas sector.

The role is based in Porto or Guimarães, and you'll work entirely in French.

What you'll do

• Be the voice of an energy company for its French-speaking customers
• Answer inquiries and resolve issues clearly and professionally
• Keep service quality high on a busy, fast-moving team

What you bring

• Fluent French (English is not required)
• A customer-first attitude and strong communication skills
• Reliability and a good fit with a rotating schedule

What we offer

• A guaranteed productivity bonus for your first 6 months
• A monthly attendance bonus

A meal allowance paid in cash

Company Benefits And Partnerships Already In Place

Rotating schedule, Monday to Saturday, between 7am and 7pm

• Your choice of location: Porto or Guimarães This role doesn't include relocation support, so we're looking for candidates already living in Portugal.