French-Speaking Customer Support Agent – Lisbon (On-site)

Cbtalents; Carnide; On-site; EUR 9,140 - 10,947; Full time

Benefits offered by this job

Performance incentive bonus

Daily meal allowance

Private health insurance

Full technical equipment provided

Job summary

A recruitment firm is looking for a Customer Service Agent for the French market to work on-site in Lisbon. Ideal candidates are fully proficient in French and English, with the ability to handle customer inquiries via various communication channels. This full-time role offers a structured remuneration package of €900 gross per month and additional benefits. Scheduled shifts will rotate, requiring flexibility for both day and overnight hours, starting January 8, 2026.

Qualifications

• C1 level minimum proficiency in both French and English.
• Valid work authorization to work in Portugal.
• Availability to start employment on January 8, 2026.

Responsibilities

• Manage customer interactions via phone, email, and live chat.
• Provide solutions while maintaining documentation of support cases.
• Deliver consistently positive and professional service.

Skills

Near-native or fully fluent proficiency in French

Near-native or fully fluent proficiency in English

Job description

A recruitment firm is looking for a Customer Service Agent for the French market to work on-site in Lisbon. Ideal candidates are fully proficient in French and English, with the ability to handle customer inquiries via various communication channels. This full-time role offers a structured remuneration package of €900 gross per month and additional benefits. Scheduled shifts will rotate, requiring flexibility for both day and overnight hours, starting January 8, 2026.