French-speaking Customer Service – Automotive Group / VGF

CB Talents; Braga; Hybrid; EUR 9,400 - 11,000; Full time

Benefits offered by this job

€7.63 food allowance per working day

€95 performance bonus

Job summary

CB Talents is seeking a French-speaking Customer Service representative for an automotive group in Braga, Braga district, Portugal. The role involves assisting customers after repairs, answering questions about invoice coverage and mobility solutions, and coordinating with repair centres and external partners.

The position is hybrid in Braga with a monthly gross salary of €930, plus a €7.63 daily food allowance and a €95 performance bonus, and requires fluency in French and willingness to work

Qualifications

• Fluent French for customer interactions.
• Excellent communication and empathy in customer service.
• Team-oriented approach with collaboration.
• Available for rotational shifts.
• Must reside within 50 km of Braga office, Portugal.

Responsibilities

• Assist customers after repairs or incidents.
• Answer questions about invoice coverage and mobility options.
• Coordinate with repair centres and external partners.
• Liaise with internal teams to resolve issues.

Skills

Fluent French

Excellent communication

Empathy

Teamwork

Rotational shifts

Job description

French-speaking Customer Service – Automotive Group / VGF

Location: Braga, Portugal
Work model: Hybrid
Language: French
Salary: €930 gross/month

Schedule: Rotational shifts between 07:30–18:00, Monday–Saturday, with approximately one Saturday every two months. Sunday + one rotational day off.

The role: Customer-service position for a leading automotive group. You'll assist customers following vehicle repairs or incidents, including questions about invoice coverage, replacement vehicles and other mobility solutions. The role also involves coordinating with internal teams, repair centres and external partners.

Requirements:

• Fluent French
• Excellent communication and empathy
• Team-oriented approach
• Available for rotational shifts
• Must already reside in Portugal and live within 50 km of the Braga office

Benefits:

• €7.63 food allowance per working day
• €95 performance bonus

Relocation: No relocation support.

Important Info: Candidates must already reside in Portugal, within 50 km of Braga, and have the necessary valid work permit/right to work in Portugal.