French-Speaking Customer Service Advisor | Porto On-Site

Besthire; Porto; Presencial; EUR 18 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

Structured onboarding

Career development

Resumo da oferta

Besthire in Porto, Portugal is seeking a French-speaking Customer Service Advisor to join their growing team. You will help keep a major online platform safe by reviewing reports and applying platform policies.

Working on-site, you will respond to customer enquiries across multiple channels, document each case accurately, and flag anything unusual to a supervisor. English is used daily alongside French, and full training is provided.

Qualificações

• Fluent in French; English day-to-day.
• Excellent written and verbal communication in French.
• Able to follow platform policies and respond to reports.

Responsabilidades

• Respond to customer inquiries across multiple channels.
• Document cases accurately and clearly.
• Flag unusual reports to a supervisor.
• Support onboarding and training as needed.

Conhecimentos

French language

Customer service

Multichannel support

Documentation

English communication

Descrição da oferta de emprego

Besthire in Porto, Portugal is seeking a French-speaking Customer Service Advisor to join their growing team. You will help keep a major online platform safe by reviewing reports and applying platform policies.

Working on-site, you will respond to customer enquiries across multiple channels, document each case accurately, and flag anything unusual to a supervisor. English is used daily alongside French, and full training is provided.