French-Speaking Customer Support Advisor | On-Site Lisbon

Besthire; Lisboa; Presencial; EUR 12 000 - 19 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation support

On-site work

Career progression

Resumo da oferta

Besthire is assisting a multinational client in Lisbon, Portugal to hire a French-speaking Customer Service Advisor.

In this on-site role, you’ll handle customer queries by phone, email and chat in a multilingual contact centre, keep accurate records and escalate complex cases when needed.

Relocation support is available for candidates moving from abroad, and full training with coaching will help you grow toward a rewarding career path.

Qualificações

• Native or fluent French required.
• Comfortable in a multilingual contact centre environment.
• Full training provided; no prior CS experience required.

Responsabilidades

• Answer customer questions by phone, email, and chat.
• Keep accurate records of each interaction.
• Escalate complex cases to the appropriate team when needed.

Conhecimentos

French language

English language

Customer service

Communication skills

Descrição da oferta de emprego

Besthire is assisting a multinational client in Lisbon, Portugal to hire a French-speaking Customer Service Advisor.

In this on-site role, you’ll handle customer queries by phone, email and chat in a multilingual contact centre, keep accurate records and escalate complex cases when needed.

Relocation support is available for candidates moving from abroad, and full training with coaching will help you grow toward a rewarding career path.