French-Speaking Customer Advisor (Hybrid) Finance Solutions

Innopath Consulting Lda; Braga; Híbrido; EUR 17 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Complexity-related bonus

Food allowance

Hybrid working model

Six-month contract

Weekends off

Resumo da oferta

Innopath Consulting Lda in Braga, Portugal seeks a French-speaking Customer Service Representative to support customers on credit and financing projects. The role is hybrid, offering a balance between office and remote work, with a focus on personalized, professional service.

You will respond to inquiries by phone, understand customer needs, and guide them toward suitable financing solutions while maintaining high standards of integrity and customer care.

Qualificações

• Native-level or fluent French required.
• Strong communication and interpersonal skills.
• Ability to understand and analyze customer needs.
• Comfortable handling customer calls and building relationships.

Responsabilidades

• Respond to customer enquiries by phone regarding credit and financing.
• Understand and analyze customer needs to provide suitable options.
• Personalize interactions for relevant support and reassurance.
• Guide customers through financing options and identify optimal solutions.
• Maintain high-quality, long-term customer relationships and follow procedures.

Conhecimentos

French fluency

Customer service

Phone communication

Needs analysis

Descrição da oferta de emprego

Innopath Consulting Lda in Braga, Portugal seeks a French-speaking Customer Service Representative to support customers on credit and financing projects. The role is hybrid, offering a balance between office and remote work, with a focus on personalized, professional service.

You will respond to inquiries by phone, understand customer needs, and guide them toward suitable financing solutions while maintaining high standards of integrity and customer care.