French-Speaking Corporate Travel Advisor in Porto

Pkrecruiting; Porto; On-site; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Relocation support

Health insurance from day one

Meal allowance

On-site in Porto

Professional training

Job summary

CloserHire is partnering with a leading global customer experience company to recruit French-speaking Customer Travel Advisors for an international business travel project based in Porto, Portugal. You will assist business travelers with bookings and inquiries using an innovative platform.

The role requires native French, English at C1, and at least two years in customer service. It offers an office-based position in Porto, paid training, relocation support, health insurance from day one, and a

Qualifications

• Native-level French required for customer interactions.
• English proficiency at C1 level.
• Minimum 2 years in customer service, travel/hospitality preferred.
• High School Diploma or equivalent.
• Strong communication and problem-solving abilities.
• Proficient with CRM systems and digital tools.

Responsibilities

• Provide customer support via phone, email, and chat in French and English.
• Assist business travellers with booking, modifying, and cancelling travel arrangements.
• Provide accurate information about travel services, destinations, and policies.
• Resolve inquiries and complaints efficiently, escalating complex cases as needed.
• Maintain and update customer records in the CRM.
• Collaborate with internal teams to ensure swift issue resolution.
• Contribute to service improvements through customer feedback.
• Deliver a professional and personalized experience every interaction.

Skills

Native French

English C1

Customer service experience

Strong communication

Organizational skills

Problem-solving

CRM familiarity

Adaptability

Attention to detail

Education

High School Diploma

Tools

CRM software

Multiple digital tools

Job description

CloserHire is partnering with a leading global customer experience company to recruit French-speaking Customer Travel Advisors for an international business travel project based in Porto, Portugal. You will assist business travelers with bookings and inquiries using an innovative platform.

The role requires native French, English at C1, and at least two years in customer service. It offers an office-based position in Porto, paid training, relocation support, health insurance from day one, and a