French-Speaking Banking Customer Advisor (On-site)

Cross Border Talents; Viana do Castelo; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Daily meal allowance

Comprehensive training

Local employment opportunity

Job summary

Cross Border Talents is hiring a French-speaking Customer Advisor to join on-site teams in Braga and Aveiro, Portugal. You will handle inquiries about credit products and assess financing requests for a major international financial brand. The role requires native or C2-level French, a sales mindset, and strong communication.

Local candidates only, no relocation. You will build relationships, identify opportunities, and process documentation with confidentiality.

Qualifications

• Native or C2-level proficiency in French.
• Previous experience in sales or a strong sales mindset.
• Contact center or customer service experience is a strong advantage.
• Excellent communication, active listening, and problem-solving abilities.
• Resilience, adaptability, and the ability to work under pressure in a team environment.

Responsibilities

• Handle inbound inquiries by phone regarding existing credit products and new financing requests.
• Assess customer needs, provide reassurance, and recommend tailored financing solutions.
• Maximize inbound and outbound interactions by identifying and developing commercial opportunities.
• Build and maintain strong, long-term customer relationships following strict standards of excellence.
• Manage customer accounts and documentation with high accuracy, integrity, and confidentiality.

Skills

French proficiency

Sales aptitude

Communication skills

Job description

Cross Border Talents is hiring a French-speaking Customer Advisor to join on-site teams in Braga and Aveiro, Portugal. You will handle inquiries about credit products and assess financing requests for a major international financial brand. The role requires native or C2-level French, a sales mindset, and strong communication.

Local candidates only, no relocation. You will build relationships, identify opportunities, and process documentation with confidentiality.