French-Speaking Account Manager — Porto | Growth Path

Lingo-nova; Porto; On-site; EUR 11,000 - 12,000; Full time

Job summary

Lingo-nova in Porto is seeking a French-speaking Account Manager to handle customer interactions and apply your sales skills within a dynamic team and friendly environment.

This on-site role requires excellent French (C1/C2) and solid IT knowledge, with 40 hours per week across rotating shifts. You will respond to inquiries, manage back-office requests, and support sales objectives while collaborating with a modern workspace near Trindade Metro.

Qualifications

• French (C1/C2) mandatory.
• Solid IT knowledge (theory and practice).
• Good interpersonal skills.
• Proactive attitude with ability to suggest improvements.
• Availability for variable and rotating shifts (40 hours/week, 8 hours/day).
• Previous customer service experience is an advantage.
• Ability to work on-site in Porto, Portugal.

Responsibilities

• Make and receive calls from various customers and respond to their enquiries
• Handle customer requests through back-office activities
• Apply sales skills, depending on the project requirements
• Handle objections and complaints effectively
• Use various computer applications and tools

Skills

French fluency

IT knowledge

Interpersonal skills

Proactive attitude

Shift flexibility

Customer service experience

Job description

Lingo-nova in Porto is seeking a French-speaking Account Manager to handle customer interactions and apply your sales skills within a dynamic team and friendly environment.

This on-site role requires excellent French (C1/C2) and solid IT knowledge, with 40 hours per week across rotating shifts. You will respond to inquiries, manage back-office requests, and support sales objectives while collaborating with a modern workspace near Trindade Metro.