French-Speaking Account Manager – Porto (On-Site)

Lingo-nova; Porto; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Salary €953-€1,120/mo

Contract from day 1

Paid training

Career progression

Friendly team atmosphere

Brand partnerships discounts

Job summary

Lingo-nova in Porto is seeking a French-speaking Account Manager to join a fast-growing sports and leisure e-commerce project. You will handle customer interactions, apply your sales skills, and be part of a dynamic team with a friendly working environment.

The role requires fluent French (C1/C2), solid IT knowledge, and the ability to work on-site in Porto with rotating shifts. You will perform calls, handle enquiries, and support back-office activities to drive customer satisfaction.

Qualifications

• Excellent command of spoken and written French (C1/C2 level).
• Good theoretical and practical knowledge of IT.
• Good interpersonal skills and proactive attitude.
• Availability to work variable and rotating shifts (40 hours/week).
• Previous customer service experience is an advantage.
• Ability to work on-site in Porto, Portugal.

Responsibilities

• Make and receive calls from various customers and respond to their enquiries.
• Handle customer requests through back-office activities.
• Apply sales skills, depending on project requirements.
• Handle objections and complaints effectively.
• Use various computer applications and tools.

Skills

French language (C1/C2)

IT knowledge

Interpersonal skills

Proactive attitude

Shift work willingness

Customer service experience

Job description

Lingo-nova in Porto is seeking a French-speaking Account Manager to join a fast-growing sports and leisure e-commerce project. You will handle customer interactions, apply your sales skills, and be part of a dynamic team with a friendly working environment.

The role requires fluent French (C1/C2), solid IT knowledge, and the ability to work on-site in Porto with rotating shifts. You will perform calls, handle enquiries, and support back-office activities to drive customer satisfaction.