French-Speaking E‑commerce Account Manager in Porto (On-Site)

Lingo-nova; Porto; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Paid training

Career progression

Friendly working environment

Employee discounts

On-site work in Porto

Job summary

Lingo-nova in Porto is hiring a French-speaking Account Manager to handle customer interactions and apply your sales skills within a fast-growing sports and leisure e-commerce project.

You will work on-site in Porto, with rotating shifts, 40 hours per week, and receive paid training, an employment contract from day one, and real career progression opportunities in a dynamic team with a friendly working environment.

Qualifications

• Excellent command of spoken and written French (C1/C2 level, mandatory)
• Good theoretical and practical knowledge of IT (mandatory)
• Good interpersonal skills
• Proactive attitude and ability to make suggestions
• Availability to work variable and rotating shifts (40 hours/week, 8 hours/day)
• Previous customer service experience is an advantage
• Ability to work on-site in Porto, Portugal

Responsibilities

• Make and receive calls from various customers and respond to their enquiries
• Handle customer requests through back-office activities
• Apply sales skills, depending on the project requirements
• Handle objections and complaints effectively
• Use various computer applications and tools

Skills

French language

IT knowledge

Interpersonal skills

Proactive attitude

Shifts availability

Customer service experience

Job description

Lingo-nova in Porto is hiring a French-speaking Account Manager to handle customer interactions and apply your sales skills within a fast-growing sports and leisure e-commerce project.

You will work on-site in Porto, with rotating shifts, 40 hours per week, and receive paid training, an employment contract from day one, and real career progression opportunities in a dynamic team with a friendly working environment.