French-Speaking Account Manager - Sports E-Commerce (Porto)

Lingo-nova; Porto; On-site; EUR 11,000 - 12,000; Full time

Benefits offered by this job

Paid training

Career progression

Dynamic team environment

Employment contract from day 1

Job summary

Lingo-nova is seeking a French-speaking Account Manager to join its Porto team. You will handle customer interactions, apply sales skills, and be part of a dynamic, friendly environment.

The role requires on-site presence in Porto and a focus on delivering excellent customer service. Offering a contract from day one, paid training, and clear career progression, this position suits candidates with strong French, IT know-how, and excellent interpersonal skills who thrive in rotating shifts and a

Qualifications

• French language proficiency at C1/C2 level is mandatory.
• Theoretical and practical IT knowledge is required.
• Good interpersonal skills and a proactive attitude are important.
• 40 hours per week with variable/rotating shifts.
• Customer service experience is an advantage; must work on-site in Porto, Portugal.

Responsibilities

• Make and receive calls from customers and respond to inquiries.
• Handle customer requests through back-office activities.
• Apply sales skills as project requirements dictate.
• Handle objections and complaints effectively.
• Use various computer applications and tools.

Skills

French language (C1/C2)

IT knowledge

Interpersonal skills

Proactive attitude

Customer service experience

On-site Porto

Job description

Lingo-nova is seeking a French-speaking Account Manager to join its Porto team. You will handle customer interactions, apply sales skills, and be part of a dynamic, friendly environment.

The role requires on-site presence in Porto and a focus on delivering excellent customer service. Offering a contract from day one, paid training, and clear career progression, this position suits candidates with strong French, IT know-how, and excellent interpersonal skills who thrive in rotating shifts and a