French & English Support Advisor — Lisbon On-site

Ww Talents; Lisboa; On-site; EUR 13,000 - 20,000; Full time

Benefits offered by this job

Performance bonus

Meal allowance

Job summary

Ww Talents is hiring a Customer Support Advisor to assist French-speaking customers from Lisbon, Portugal, on-site at Sete Rios. You will handle inquiries, offer clear solutions, and deliver a positive customer experience in a multicultural environment.

The role requires fluent French and English (C1/C2), and a professional, customer-focused approach. You must be based in Portugal and available for rotating shifts, including weekends.

Qualifications

• Fluent in French and English at a professional level (C1/C2).
• Strong communication and problem-solving skills.
• Customer-focused and professional demeanor.
• Available to work rotating shifts, including weekends.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French language proficiency

English language proficiency

Job description

Ww Talents is hiring a Customer Support Advisor to assist French-speaking customers from Lisbon, Portugal, on-site at Sete Rios. You will handle inquiries, offer clear solutions, and deliver a positive customer experience in a multicultural environment.

The role requires fluent French and English (C1/C2), and a professional, customer-focused approach. You must be based in Portugal and available for rotating shifts, including weekends.