Bilingual French & English Customer Support — Lisbon (On-site)

WW Talents; Barreiro; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Base salary €1,100 gross

Language Package €150

Performance bonus up to €80

Meal allowance €7 per day

Job summary

WW Talents in Portugal is seeking a Customer Support Advisor to assist French-speaking customers, handle inquiries, and deliver clear, effective solutions while ensuring a positive experience.

Based in Sete Rios, Lisbon on-site, you will work rotating shifts with weekends, earn a base salary of €1,100 plus a €150 language package, a €80 performance bonus, and a €7 daily meal allowance.

Fluency in French and English (C1/C2) and a customer-focused approach are required; relocation not provided.

Qualifications

• Fluency in French and English for professional customer communication.
• Strong communication and problem-solving skills.
• Customer-focused and professional demeanor.
• Availability to work rotating shifts, including weekends.
• Currently based in Portugal.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French language proficiency

English language proficiency

Customer service

Job description

WW Talents in Portugal is seeking a Customer Support Advisor to assist French-speaking customers, handle inquiries, and deliver clear, effective solutions while ensuring a positive experience.

Based in Sete Rios, Lisbon on-site, you will work rotating shifts with weekends, earn a base salary of €1,100 plus a €150 language package, a €80 performance bonus, and a €7 daily meal allowance.

Fluency in French and English (C1/C2) and a customer-focused approach are required; relocation not provided.