Bilingual French & English Support Advisor – Lisbon

WW Talents; Almada; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

14-month salary

Language package

Performance bonus

Meal allowance

Job summary

WW Talents in Portugal seeks a Customer Support Advisor to assist French-speaking customers and deliver clear, effective solutions. You will handle inquiries, respond to requests, and maintain high customer satisfaction in a multicultural environment.

The role is based on-site in Sete Rios, Lisbon, with rotating shifts including weekends; fluency in French and English is required. Currently based in Portugal.

Qualifications

• Strong French & English language skills (C1/C2) for professional customer communication.
• Good communication and problem-solving skills.
• Customer-focused and professional approach.
• Availability to work rotating shifts, including weekends.
• Currently based in Portugal.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French language

English language

Customer service

Job description

WW Talents in Portugal seeks a Customer Support Advisor to assist French-speaking customers and deliver clear, effective solutions. You will handle inquiries, respond to requests, and maintain high customer satisfaction in a multicultural environment.

The role is based on-site in Sete Rios, Lisbon, with rotating shifts including weekends; fluency in French and English is required. Currently based in Portugal.