Bilingual French & English Customer Support Advisor Lisbon

WW Talents; Sintra; On-site; EUR 19,000 - 21,000; Full time

Benefits offered by this job

Language package

Meal allowance

Attendance bonus

Job summary

WW Talents is hiring a Customer Support Advisor to assist French-speaking customers from Lisbon, with on-site duties in Sete Rios. You will manage inquiries, deliver clear solutions, and ensure a positive customer experience in a multicultural environment.

The role requires fluency in French and English (C1/C2), strong communication, and the ability to work rotating shifts, including weekends. Currently based in Portugal, you will join an international team in a dynamic setting.

Qualifications

• Fluent in French and English for professional customer communication (C1/C2).
• Strong communication and problem-solving skills.
• Customer-focused and professional approach.
• Willingness to work rotating shifts, including weekends.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French language

English language

Communication

Problem solving

Customer focus

Shift work

Job description

WW Talents is hiring a Customer Support Advisor to assist French-speaking customers from Lisbon, with on-site duties in Sete Rios. You will manage inquiries, deliver clear solutions, and ensure a positive customer experience in a multicultural environment.

The role requires fluency in French and English (C1/C2), strong communication, and the ability to work rotating shifts, including weekends. Currently based in Portugal, you will join an international team in a dynamic setting.