Bilingual French & English Support Advisor – Lisbon Onsite

WW Talents; Lisboa; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

Language package

Meal allowance

Performance bonus

14th month salary

Job summary

WW Talents in Lisbon is seeking a Customer Support Advisor fluent in French and English to assist French-speaking customers from Sete Rios, Lisbon, on-site. You will respond to inquiries, resolve issues, and ensure a positive experience for every interaction.

This role requires availability for rotating shifts, including weekends, and a professional, customer-focused approach. Compensation includes €1,100 gross monthly base, a 14th month, a €150 language package, a performance bonus up to €80,

Qualifications

• Bilingual in French and English at professional communication level (C1/C2).
• Experience in customer service is beneficial.

Responsibilities

• Provide professional customer support.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French

English

Customer service

Job description

WW Talents in Lisbon is seeking a Customer Support Advisor fluent in French and English to assist French-speaking customers from Sete Rios, Lisbon, on-site. You will respond to inquiries, resolve issues, and ensure a positive experience for every interaction.

This role requires availability for rotating shifts, including weekends, and a professional, customer-focused approach. Compensation includes €1,100 gross monthly base, a 14th month, a €150 language package, a performance bonus up to €80,