Bilingual French & English Customer Support (Lisbon)

WW Talents; Queluz; On-site; EUR 11,000 - 13,000; Full time

Benefits offered by this job

14-month salary

Language package

Meal allowance

Performance bonus

Job summary

WW Talents is hiring a Customer Support Advisor in Lisbon to assist French-speaking customers, handling inquiries and delivering clear solutions for a positive experience. The role is based on-site in Sete Rios, Lisbon, Portugal, with rotating shifts and weekends.

Requirements include fluent French and English (C1/C2), strong communication and problem-solving skills, and willingness to work rotating shifts. Currently based in Portugal.

Qualifications

• Fluent in French and English for professional customer communication.
• Strong communication and problem-solving skills.
• Availability to work rotating shifts, including weekends.
• Currently based in Portugal.

Responsibilities

• Provide professional customer support to French-speaking customers.
• Respond to customer inquiries and requests.
• Identify customer needs and offer suitable solutions.
• Handle customer concerns efficiently and professionally.
• Maintain high standards of service and customer satisfaction.

Skills

French language

English language

Customer service

Job description

WW Talents is hiring a Customer Support Advisor in Lisbon to assist French-speaking customers, handling inquiries and delivering clear solutions for a positive experience. The role is based on-site in Sete Rios, Lisbon, Portugal, with rotating shifts and weekends.

Requirements include fluent French and English (C1/C2), strong communication and problem-solving skills, and willingness to work rotating shifts. Currently based in Portugal.