French E-Commerce Support Specialist - Lisbon

Cross Border Talents; Oeiras; Presencial; EUR 27 000 - 33 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance Bonus

Meal Allowance

Transportation Support

Relocation Package

Resumo da oferta

A leading recruitment firm in Lisbon is looking for a French E-Commerce Customer Support Specialist. You'll manage customer interactions via digital channels, ensuring a positive experience on a global e-commerce platform. Fluency in French and a passion for outstanding service are essential. The role offers competitive salary, performance bonuses, and various perks to support your professional growth.

Qualificações

• 0-1 year of experience in customer support.
• Eagerness to learn and grow.

Responsabilidades

• Communicate with customers in a professional, friendly manner through digital channels only.
• Handle requests from buyers, sellers, and content creators.
• Assist users with platform features such as cancellations and returns.
• Collaborate with internal teams to deliver timely, accurate resolutions.
• Meet quality standards and response time targets consistently.

Conhecimentos

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Formação académica

EU Citizenship or Portuguese Residency Card

Descrição da oferta de emprego

A leading recruitment firm in Lisbon is looking for a French E-Commerce Customer Support Specialist. You'll manage customer interactions via digital channels, ensuring a positive experience on a global e-commerce platform. Fluency in French and a passion for outstanding service are essential. The role offers competitive salary, performance bonuses, and various perks to support your professional growth.