French Customer Support — Lisbon (No Night Shifts) + 3000 Welcome Bonus

Cross Border Talents; Lisboa; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Meal allowance

Transportation support

Relocation package

Job summary

A leading customer support company in Lisbon is seeking a French Customer Support Specialist. The role involves assisting clients through phone calls, emails, and live chats while resolving inquiries. Ideal candidates should be fluent in French, possess solid communication skills, and have a willingness to grow. Attractive benefits include a competitive salary, performance bonuses, meal allowances, transportation support, and relocation assistance. Join a dynamic team dedicated to customer excellence!

Qualifications

• Fluent in French at C2 level is mandatory.
• 0-1 year of experience in customer support is required.
• Strong leadership, analytical, and communication skills are essential.

Responsibilities

• Communicate professionally with customers via phone, email, and chat.
• Respond to a variety of inquiries and ensure customer satisfaction.
• Accurately document customer interactions and escalate issues as required.
• Collaborate with internal teams to resolve customer concerns.

Skills

Fluent in French (C2 level)

Strong leadership skills

Analytical skills

Communication skills

Proactive attitude

Job description

A leading customer support company in Lisbon is seeking a French Customer Support Specialist. The role involves assisting clients through phone calls, emails, and live chats while resolving inquiries. Ideal candidates should be fluent in French, possess solid communication skills, and have a willingness to grow. Attractive benefits include a competitive salary, performance bonuses, meal allowances, transportation support, and relocation assistance. Join a dynamic team dedicated to customer excellence!